Who writes the process map, and when?
If the answer is “during the project”, then the price in front of you is an estimate of work nobody has scoped yet.
ERP · EPM · CRM · HCM · Integrations · Advisory — Oracle NetSuite Solution Provider
The decision has your name on it. So does ours.
Choosing a finance system is one of the few decisions a CFO cannot quietly reverse. So the work starts with your process rather than a product demo, and the recommendation arrives argued against the alternatives.
A
The process mapWritten before configuration starts
B
The argued optionsA recommendation with the reasoning attached
C
The same namesThrough the build and through go-live
Three questions worth asking us
Most ERP projects do not fail on the software.
The vendor sells you the software. Budget, configuration and how long your close takes afterwards are decided by whoever implements it — so the partner deserves harder questions than the product.
Which of your people is still here in month seven?
Ask for the name. Then ask what else that person is booked on.
When did you last recommend a rival system?
Every partner calls its recommendation independent. Far fewer can date the last time being right cost them the licence revenue.
How this works
Process, tool, automation, AI.
In that order, and we do not skip one. The damage happens when a stage gets skipped — automating a process nobody has mapped, or putting AI on top of numbers still corrected by hand.
Process
What actually happens, written down — including the workarounds nobody documented.
Tool
The system chosen from the mapped process, argued against the alternatives.
Automation
The repeated, rule-shaped work handed to the system only once the rule is stable.
AI
Used today in design and analysis. It is not running inside your live finance system.